Contact I-Prescribe

Get in Touch

At I-Prescribe, our pharmacy team is here to help with medication queries, order support, telephone consultation requests and general enquiries. Please include as much relevant detail as possible so your enquiry can be directed to the appropriate team.

Routine response within 48 hours

Email Info@i-prescribe.co.uk Telephone 0333 3399 290

Postal address Unit 10F Lister Hills Science Park, West Yorkshire, BD7 1HR

Urgent medical help Do not use this form for emergencies

This contact process is for non-urgent enquiries only. If you are experiencing a medical emergency, severe allergic reaction, sudden chest pain, serious symptoms or suspected overdose, call 999 immediately. For urgent non-emergency medical advice, contact NHS 111.

How can our pharmacy team assist you?

Use the secure contact form for routine enquiries. For order-related messages, include your order number where possible. Clinical questions will be reviewed and directed appropriately.

Full name

Email address

Telephone number

Order number, if relevant

Enquiry type

Message

I confirm this is not a medical emergency or urgent health concern. I understand that urgent symptoms should be directed to 999 or NHS 111 as appropriate.

By email

Email or phone contact

For routine clinical and administrative enquiries, I-Prescribe aims to respond within 48 hours.

General enquiries: Info@i-prescribe.co.uk Order updates: Orders@i-prescribe.co.uk Telephone: 0333 3399 290

By post

Postal enquiries

Postal enquiries are handled through our review and response process. Please allow 7 working days from the date we receive your letter for a full response.

I-Prescribe Ltd
Unit 10F Lister Hills Science Park
Bradford
West Yorkshire
United Kingdom
BD7 1HR

How it works

Tell us, review, response

Your enquiry is routed so the right team can review it, whether it relates to a clinical question, an order update or a general administrative matter.

Tell us

Complete the contact form and include relevant details such as your order number, preferred contact method or the nature of your query.

Review

Clinical queries are directed to the pharmacy team. Order and administrative queries are directed to the relevant support team.

Response

For routine enquiries, I-Prescribe aims to respond within 48 hours using the contact details provided.

Useful other contacts

For emergencies and non-emergencies

Please use the appropriate urgent care route where your concern cannot safely wait for a routine response from our team.

Emergency

For life-threatening emergencies, serious injuries, sudden chest pain, severe allergic reaction or suspected overdose, call 999 or go to A&E immediately.

Call 999

NHS 111

For urgent medical help or advice that is not life-threatening, contact NHS 111. This service is available 24 hours a day.

NHS 111 online

Mental health support

If you need urgent mental health support, call 111 and select the mental health option. You can also contact Samaritans or Shout.

Samaritans 116 123

Side effects

Suspected side effects can be reported through the MHRA Yellow Card Scheme. For severe symptoms, seek urgent medical help.

MHRA Yellow Card